Canyon Ranch Lenox, Lenox - Reviews, Rooms Options & Prices 2025

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Key details

About the Resort

165 Kemble St, Lenox, Massachusetts, United States, 01240

Canyon Ranch Lenox is a 3-star wellness hotel in the Berkshires, offering a range of health-focused services led by a comprehensive team of experts. Amenities include a health club, indoor pool, and free roundtrip airport shuttle.

Rooms & Amenities

All 126 rooms feature air conditioning, free WiFi, and safes, along with thoughtful amenities such as flat-screen TVs, coffee machines, and refrigerators. Certain rooms also include a seating area.

Dining & Nearby Options

Canyon Ranch Lenox offers dining options with a restaurant serving wellness-oriented meals. Nearby, guests can explore local eateries, including those at Tanglewood and Ventfort Hall Mansion and Gilded Age Museum.

Leisure & Activities

Leisure activities include a health club, indoor pool, and indoor tennis court. The hotel also provides access to basketball and racquetball/squash for active guests.

Location & Transportation

Canyon Ranch Lenox is situated 2 miles from Tanglewood and its Musical Center, and approximately 49.5 miles from Albany International Airport. A complimentary area shuttle service is available to enhance guest convenience.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Premium Deluxe King

Max:

2 persons

Shower

Coffee machine

room details

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Premium Luxury Suite King

Max:

2 persons

Shower

Coffee machine

room details

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Executive King Room

Max:

2 persons

Shower

Coffee machine

room details

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Getting around

Explore available ways to reach your dream destination

City Centre

Lenox 1.0 km

Airports

Albany International (ALB) 79.5 km

Bradley International (BDL) 88.4 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Really good Treatments

“I had a wonderful experience at the spa with treatments like the coconut melt and lavender relax that left me feeling rejuvenated. They were so well done, and I could tell the spa specialists were knowledgeable and skilled. I truly appreciated the serene environment that complemented the therapeutic services.” view full review

Variety of Classes

“I was so impressed with the fitness classes offered! I participated in a Zumba class with Sergio and loved the energy and the fun atmosphere. Additionally, the high-impact aerobics and outdoor activities like hiking made it easy to stay active and enjoy my time there.” view full review

Delicious Food Options

“The dining experience was good. I highly recommend trying the chef's specials, as every meal was not only nutritious but also packed with flavor. Even as someone who typically doesn’t eat healthy, I found the meals to be incredibly delicious and satisfying.” view full review

Comfortable and Updated Rooms

“My room was spacious and equipped with everything I needed for a comfortable stay. The bed was exceptionally comfortable, and I appreciated the refrigerator in the room. The cleanliness and updates added a nice touch, making it a cozy retreat during my visit.” view full review

General

Free internet access
Free parking

Sports & Fitness

Tennis court

Guest Parking

Dryer

Spa & Leisure

Indoor swimming pool
Spa centre

Room features

Sitting area

Bathroom

Washing machine
Free toiletries

Self-catering

Dryer

Media

Flat-screen TV
AM/FM alarm clock

Location

165 Kemble St, Lenox, Massachusetts, United States, 01240

Map view

165 Kemble St, Lenox, Massachusetts, United States, 01240

City landmarks

2 Plunkett St

The Mount, Edith Wharton's Home

2.0 km

Museum

Ventfort Hall Mansion and Gilded Age Museum

1.1 km

Event hall

Tanglewood

2.7 km

Gallery

The WIT Gallery

1.0 km

65 Church St backyard behind 65 Church St

Tom Fiorini Sculpture Yard

1.1 km

62 Church St

DeVries Fine Art International Inc

1.1 km

65 Church St

Concepts of Art Lenox Judaica

1.1 km

Church

Trinity Episcopal Church

690 m

Lenox Parks and Recreation Dept

650 m

Church

Trinity Episcopal Parish

690 m

Lenox

Lenox Mountain

1.2 km

Spa Centre

Cranwell Golf Club

1.2 km

Museum

Frelinghuysen Morris House and Studio

2.5 km

Spa Centre

Canyon Ranch in Lenox

980 m

52 Housatonic St

Charles Flint Art & Antiques

970 m

Event hall

Boston University Tanglewood Institute

1.4 km

Theatre

WAM Theatre

1.1 km

48 Main St

B.J. Faulkner Gallery

1.1 km

Gallery

The Lenox Gallery Of Fine Art

1.2 km

Blacksmith Museum

1.2 km

60 Main St

Nejaime's Wine Cellar

1.2 km

Event hall

West Street Theater

1.4 km

Church on the Hill

1.7 km

Edith Wharton Restoration

1.5 km

Cranwell Spa & Golf Club

2.9 km

Park

Kennedy Park

2.8 km

view to west

2.4 km

297 West St/MA 183

Tanglewood Music Festival

2.6 km

Willow Creek Road

Wood's Pond

2.9 km

Nearby

Theatre

Founder's Theatre

580 m

Restaurants

The Portico by Jeffrey Thompson

1.5 km

11 Hawthorne Rd

Reviews and Ratings

Feedback from previous guests about their experience

66%

liked the resort and would come back again

6.6/10

Nice

Rooms

6.4

Location

9.0

Service

6.4

Dining

7.2

Sean

United States, November 2024

5.4/10

My experience at Canyon Ranch Lenox was mixed. While the grounds have a certain charm and are beautiful, I found the service to be quite perfunctory. The dining options left me wanting more, and the overall atmosphere felt a bit corporate for my taste.

Rooms

6.0

The rooms were comfortable but nothing special, akin to a nice Hyatt or Marriott hotel.

Service

5.0

Most of the staff were unwelcoming and not friendly, making the interactions feel quite mechanical rather than warm.

Location

9.0

The location of Canyon Ranch is absolutely gorgeous, with a stunning backdrop that you’d expect from a historic summer cottage.

Dining

5.0

Dining options were underwhelming, and the food did not meet the expectations set by the prices. I struggled to secure reservations, leading to a few self-serve dinners.

Facilities

5.0

The facilities seemed dated and were not as well maintained as I would have hoped for the price point.

George

United States, October 2024

7.0/10

I had a mixed experience at Canyon Ranch Lenox. The beautiful surroundings and really good service from staff, especially Lauri, made my stay nice. However, I faced significant issues with last-minute cancellations of booked activities due to ongoing construction, which significantly impacted my enjoyment. 😔

Rooms

8.0

The rooms were lovely with recently updated decor, resembling what I'd expect from nice Hyatt or Marriott hotels.

Service

10.0

The staff, particularly Lauri, Monica, Victoria, Nicole, Jessie, and Fernando, were all friendly, accommodating, and gracious, which enhanced my stay.

Location

9.0

Canyon Ranch is situated in a gorgeous area, making it easy to walk into Lenox and enjoy the turn-of-the-century charm.

Dining

10.0

The food was freshly prepared and customized to our liking, with an excellent emphasis on quality during our meals.

Facilities

6.0

While the facilities were impressive, ongoing construction did affect my ability to fully enjoy the amenities as some activities were canceled.

Mike

United States, October 2024

7.0/10

My recent stay at Canyon Ranch Lenox was a mix of highs and lows. The facilities were impressive, with a comfortable room and an array of wellness activities. However, my spa day was marred by service issues that left me feeling unwelcome and disappointed.

Rooms

6.0

The room was nice, with a comfortable bed and updated decor, but nothing particularly special.

Service

5.0

While some staff members were friendly and accommodating, I encountered rudeness during my spa visit that significantly affected my experience.

Location

9.0

The location is absolutely gorgeous, enhancing the overall relaxing atmosphere.

Dining

7.0

I found the food good with a focus on healthy eating, though it felt repetitive at times.

Facilities

8.0

The fitness classes, pool, and spa were all well-equipped and maintained, making for a great wellness environment.

Andrew

United States, October 2024

7.0/10

My stay at Canyon Ranch Lenox had its ups and downs. While the outdoor programs, like kayaking and paddleboarding, were fantastic, the dining and service left something to be desired. I appreciated the cleanliness and safety measures in place, but the overall experience felt a bit disjointed.

Rooms

6.0

The rooms were comfortable but felt dated, lacking the special touches I expected.

Service

5.0

While some staff were friendly and accommodating, I encountered issues with communication and responsiveness that made me feel less valued.

Location

10.0

The hotel itself is absolutely gorgeous, with beautiful surroundings perfect for relaxation and outdoor activities.

Dining

6.0

Dining was hit and miss; breakfast was decent, but I found dinner options varied from good to disappointing.

Facilities

5.0

I was disappointed that the indoor pool and men's spa area were closed during my visit, which negatively impacted my overall experience.

Patrick

United States, October 2024

7.0/10

I had a mixed experience at Canyon Ranch Lenox. On one hand, the grounds are absolutely gorgeous, and I found many activities, from yoga to biking, to be invigorating. However, some aspects of the service felt quite corporate and not as welcoming as I had hoped. Overall, I enjoyed my stay, but there are areas for improvement.

Rooms

6.0

The rooms were adequate, with a lovely decor, but they could benefit from renovations.

Service

7.0

Some employees, like Monica, Victoria, Nicole, Jessie, and Fernando, were friendly and genuinely welcoming, but the overall service sometimes felt perfunctory and lacked warmth.

Location

8.0

The hotel is stunning, showcasing beautiful turn-of-the-century architecture, though some areas felt somewhat industrial.

Dining

8.0

I found the food to be excellent, with plenty of healthy options, although I wish dining reservations weren't so hard to come by.

Facilities

7.0

The facilities are extensive with many activity options like hiking and aerobics, but some classes could get crowded.